Privacy Policy

We have created this policy in order to demonstrate our firm commitment to your privacy. The information below sets out our policy in relation to any personal information which you supply to us through your use of this website.

We will collect and store the personal data you give to us whilst using our website e.g. when you place an order or register to receive special offers. The type of information we collect includes your name, address, telephone number, e-mail address and order details.

We and our ticket partner, Bath Festivals Box Office collect and store this information to allow us to fulfil your orders and to occasionally send you special offers and product information. Your details will only be passed to other companies involved in the processing of your order. We may very occasionally allow data collected to be used by third parties involved in classical music and the arts to tell you about events which we think might be of interest to you, this will be for reciprocal marketing purposes. Whenever we contact you by email we will always give you the opportunity to be removed from our mailing list. We do not store any credit card details. Any data stored is kept in accordance with the Data Protection Act 1998.

Individuals registering their details do so on the understanding that they are aware of the intended purposes for the collection of their data. An option to opt-out will be given using an unsubscribe link in any emails we send you.

In addition to the information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies are widely used on the internet. They do not collect personal information about you, nor do they allow us to access your computer in any way. We use tracking cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Links to other websites

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies of these websites.

If you have any comments, questions, or complaints relating to our Privacy Statement please email us.